Privacy policy

What we collect about you

• Account details. Your email address, and if you sign in with Google, the name and profile picture Google shares with us. We never see your Google password. If you add one when you request an invite, a link to your profile, website or product.
• Your answers when you request access. Your role, why you want to try Superlamp, and whether you are happy to give feedback.
• What you set up and create. Your projects, their descriptions and focus, the questions you ask, and the results Superlamp produces for you.
• How you use the app. Pages you visit, clicks, and session recordings of how you move through the app, collected with PostHog. We use this to find what is confusing or broken.
• Technical data. IP address, browser and device type, and logs, which our hosting and security providers record to keep the service running and safe.

Data about other people, from public sources

Superlamp collects publicly available data, such as public posts, comments and reviews, to find recurring problems. This can include the author's public username or name and the text they made public. We use it only to produce research for our users. Research can show who said what, with a link to the original source, so you can read the full context and, if you choose, respond there yourself. Superlamp never posts or contacts anyone itself. We don't sell or hand over this data as a list or database to anyone.

If you find your own post in Superlamp and want it removed, write to [email protected] with the link and we will remove it.

Why we use your data

• To create and secure your account and let you sign in.
• To run your research and show you the results.
• To decide who to let in during the beta, and to contact you about your account.
• To send you updates about your projects, such as a daily or weekly summary. You choose how often, or turn them off.
• To send you occasional news about Superlamp itself, such as what changed. You can opt out of these at any time.
• To understand how the product is used, fix problems and improve it.
• To prevent abuse, such as automated signups.

We do not sell your personal data, and we do not use it for advertising.

Who processes it for us

We rely on these services to run Superlamp. Each one only gets what it needs for its job.

• Supabase: database and sign-in.
• Railway: hosting of the app.
• Cloudflare: website delivery, security and bot checks.
• Resend: sending sign-in codes and account emails.
• Google: sign-in, if you choose Continue with Google.
• PostHog: product analytics and session recordings.
• Anthropic, OpenAI and TypeSafe: AI services that analyse public data and your project setup to produce your results.
• ElevenLabs: audio features, if you use them.
• Internal tools: services we use to run Superlamp, such as code hosting, notes and AI assistants, which can hold information you share with us.
• Data providers: services that collect public data for your research. They never receive your account details.

Some of these providers are based in the United States, so your data may be processed there.

How long we keep it

We keep your account and projects while your account exists. If you delete a project or ask us to delete your account, we remove it, apart from what we must keep for legal or security reasons. Some technical logs and raw copies of fetched public posts are deleted automatically after a period of time.

Cookies

Some cookies are needed for Superlamp to work, and we set them for everyone: the ones that keep you signed in, the ones Cloudflare uses to tell people from bots, and a small marker that remembers which cookie rules apply where you are.

Analytics is separate. With cookies, PostHog can recognise a returning visitor, record sessions of how people move through the site and the app, show an occasional short survey, and connect that activity to your account when you are signed in.

If you are in the European Union, the European Economic Area, the United Kingdom or Switzerland, we ask before using these analytics cookies. Until you accept, and if you decline, we only count page visits, without cookies, recordings or surveys, with nothing stored on your device beyond your choice, and without connecting visits to you. Elsewhere, analytics cookies are on by default.

Your choices and rights

You can ask us to show you the data we hold about you, correct it, export it, or delete it, and you can object to how we use it. Write to [email protected] and we will answer within 30 days. Depending on where you live, you may also have the right to complain to your local data protection authority.

Age

Superlamp is for people aged 18 and over. We do not knowingly collect data from anyone younger, and if we learn we have, we delete it.

Changes

If we change how we use your data, we will update this page and change the date at the top. For important changes, we will tell you by email.